Integrated Service Request System
Integrated Service Request System
Single Platform for Easy work Order Processing
Make it easy for employees to report issues and streamline work order request submissions to quickly resolve maintenance issues.
FEATURES OF PROSPACE SERVICE REQUEST SYSTEM
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In-app Service Request Feature | Solve your workplace facility issues quickly with ease. |  |
Centralized Dashboard Control |
Learn from past data to take predictive measures, and to communicate reports and metrics across the organization. |
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Secured Approval or Validation | Approve or reject a service request with contactless details. |  |
Vendor Web Portal | A centralized dashboard that allows users from different sites to access and deliver service requests instantaneously. |
Description
From A Paperwork Order System to A Digital One
Help employees report facility issues to the correct people without wasting even a minute.
- Capture Important Details
With an easy and straightforward mobile form, employees can include details about the issue and attach a picture of the problem to reduce back-and-forth conversation.
- Automate Maintenance Process
FMs can quickly and easily assign a work order to an in-house technician or a 3rd party vendor.
- Keep Everyone Updated on The Work Order
Technicians can post updates and view the work order status in one central location.
- Get Notified
Everyone assigned to a work order receives notifications when a request has been updated, responded to, or resolved.
Improved Employee-Experience
• Employees won't have to struggle to find timely service • Reporting a facility issue can be done efficiently • Hassle-free creation of service requests from a mobile device • Get updated on the status of their request
Better Facility Management
• Streamline work order management processes • Prioritize tasks based on need • Improve communication with employees • Improve maintenance team's accountability • View instant reports on how you’re spending resources • Keep track of time on each maintenance management task
